COMMUNITY CARE UK
AI Scribe & Receptionist for Community Care
For clinicians who don't sit at a desk.
HealthOrbit works on your phone, works offline, and writes the visit note while you walk back to the car. Built for district nursing, hospice, mental health teams, and anyone whose clinic is the patient’s living room.
- The Problem
- THE PROBLEM
Community Care Documentation Problem
By the time the visits are done, the notes are a memory.
Community care has been the hardest setting for AI scribes to serve. Patchy signal. No EHR to type into. No desk. No second monitor. HealthOrbit was built for this.
OUR SOLUTION
AI Medical Scribe for Community Care
One tap to start. HealthOrbit listens during the visit. By the time you reach your next patient, the note is filed.
Mobile App Built for Community Health Teams
Works on Your Phone One tap to start. One tap to stop. iOS and Android. The patient sees a phone in a pocket, not a laptop on the kitchen table.
Offline Mode for District Nursing and Remote Visits
Works Without Signal Records locally on the device. When the phone reconnects, the note is processed and synced. The clinician does nothing extra.
Community Care Documentation Built Around Community Templates
Built for Community Templates SBAR, Roper-Logan-Tierney, problem-based care plans, hospice review formats. Your team chooses which template fits the visit.
Handover-Ready Notes for Community Teams
Handover-Ready The handover note is produced as a by-product of the visit note. The next shift gets a clear picture in 30 seconds.
AI Receptionist for Community Care
Community teams spend a remarkable amount of time on phone calls: confirming visits, chasing equipment, calling families, coordinating with GP practices and pharmacies. Orbit Reception Agent handles:
- Outbound visit confirmation calls the evening before
- Family check-in calls between visits, with anything concerning escalated to the team
- Inbound calls from patients and families to the community team's main number
- Coordination calls with district pharmacies and equipment services
Orbit Reception Agent
- SAFE BY DESIGN
Built Around Lone Working and Safeguarding
Lone working, safeguarding, capacity, consent all designed in.
- Recording starts only with the patient's explicit consent. The clinician confirms consent in the app before the visit begins.
- Audio is encrypted on the device. It never leaves the device until processing, and is deleted after the note is written.
- Safeguarding language is flagged in the draft note for the clinician's attention.
- Lone-worker check-ins can be triggered by the Orbit Reception Agent if a visit overruns.
- Full UK data residency, UKCA-marked, ISO 27001 certified, DCB0129 clinical safety case complete.
GDPR
Operational
DCB0129
Operational
ISO 27001
Operational
SOC
Operational
DSPT
Operational
UKCA
Operational
- HOW IT WORKS
Getting Started with AI in Community Healthcare
Community pilots are smaller, faster, and run with one team.
Week 1
Discovery
Discovery call with the team lead and IG lead.
Week 2
Rollout
App rollout to the pilot team, consent process agreed, first visits captured.
Weeks 3 to 6
Live
Live across the team. Weekly review. Expand to neighbouring teams from week 7
- Book a Demo
See AI for Community Care UK Working With Your Team
Give your clinicians their evenings back.
A 30-minute call with our team. We’ll show HealthOrbit working in a community care setting like yours, then agree a short pilot with clear success criteria.
- 30-minute discovery call
- Live walkthrough by one of our experts
- Pilot plan in two to four weeks