Primary Care

HealthOrbit AI for General Practice

Helping GP practices manage patient requests and online consultation workflows with intelligent automation.

The Morning Request Surge

GP practices experience a surge of patient requests between 8am and 11am. Patients contact practices for:

Reception teams must manually review each request and route it to the appropriate clinician — repeated every morning.

 

How HealthOrbit AI Processes Requests

The platform automates the intake and triage workflow so clinicians receive structured summaries instead of raw submissions.

01

Patient Submits a Request

A patient sends in a message — an appointment request, a prescription renewal, or a clinical question. It arrives as unstructured text, sometimes with attached documents.

Appointment request — feeling unwell since Monday

Attached: photo of rash on left arm

Previous prescription: Amoxicillin 500mg

rash-photo.jpg · 1.2 MB

02

AI Scans & Reads the Content

HealthOrbit’s OCR engine reads every word — including handwritten notes, uploaded photos of letters, and PDF attachments. Nothing is missed.

03

Key Data Is Extracted

The AI identifies clinical details: symptoms, medications, urgency level, and patient history references. These become structured, searchable data points.

04

A Clinical Summary Is Generated

Instead of reading the raw message, the clinician receives a concise, formatted summary — highlighting what matters and what action is needed.

Patient reports rash on left arm, present since Monday.

Currently taking Amoxicillin 500mg — possible reaction.

Recommendation: Routine GP review within 48 hours.

05

Task Is Assigned to the Right Person

Based on urgency and type, the request is routed to the correct clinician or team member. No manual triage needed.

Dr. Rebecca Lane

General Practice · Available

What it does

Primary Care Capabilities

Every tool a GP practice needs to manage patient requests intelligently.

Smart OCR Processing

Scans and extracts clinical information from patient submissions and attached documents.

Online Consultation Processing

Patient enquiries submitted online are parsed, summarised, and prepared for clinician review.

Appointment Request Management

Urgent and routine appointment requests are categorised and queued automatically.

Task Creation & Routing

Tasks are generated and assigned to the correct clinician or team member.

Voice Calling Support

Integrated voice communication for direct patient contact from the platform.

See How HealthOrbit AI Works

Book a demo to see how the platform can reduce administrative work in your healthcare setting.

Frequently Asked Questions

1- When will I get my EIS3 certificate and when are the shares issued?

Shares are usually issued within two weeks of completing your investment. You’ll get your EIS3 certificate 2–4 months later, once HMRC processes it. This is what you’ll need to claim your tax relief.

You must hold your shares for at least three years from the date they were issued (or when the company started trading, whichever is later). Selling early could mean losing your tax relief.

You may exit if the company is acquired, lists on a stock exchange, or arranges a buyback or sale to other investors. Most exits happen after three years to keep the EIS tax benefits.

We’ll send regular updates—usually every quarter or six months—about company progress. You can also contact us anytime. We believe in open, transparent communication with our investors.

As with all early-stage investments, there’s a risk of losing money. But EIS helps reduce that risk:
✔️ 30% income tax relief
✔️ Loss relief if things don’t work out
✔️ Tax-free growth on exit

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