AI VOICE AGENT
AI Voice Agent for
UK Healthcare
So your team can do the work that only people can do.
HealthOrbit captures the outpatient consultation, the ward round, and the MDT in real time, and produces the clinic letter, discharge summary, or board round note ready for your sign-off.
How the AI Voice Agent Works
Picks up on the first ring at 8am Monday. Books an appointment, takes a message for the duty doctor, orders a repeat prescription, or signposts the patient to NHS 111, all in natural conversation
100%
Call Answer Rate
No missed patients.
30%
Fewer No-Shows
Automated outbound confirmations.
24/7
Availability
Covers the 8am rush and beyond.
Speaks the patient’s language, recognises accents, and follows your practice’s existing rules. If the call needs a human, it warm-transfers to your team with the context already captured.
AI Voice Agent. No Call Left Unanswered
Inbound calls
- Appointment booking using your existing rules
- Messages for the duty doctor
- Repeat prescriptions and blood test booking
- Signposting to NHS 111 and community pharmacy
Outbound calls
- Appointment confirmations ahead of clinic
- DNA patient callbacks before they fall off the pathway
- Pre-procedure information calls in the patient's preferred language
AI Voice Agent
- Where it works
Healthcare AI Voice Agent for Every UK Clinical Setting
GP Support
GP Practices and PCNs Covers the 8 to 11am rush. Books, routes, and resolves without your reception team.
Trust Services
NHS Trusts and Outpatient Services Outpatient appointment management, DNA callbacks, and pre-procedure information calls. Integrates with your PAS.
Community Care
Community Care Teams Outbound visit confirmations, family check-ins, and inbound calls to the community team's main number.
- Integrations
Works With Your Existing Systems
SystmOne and EMIS integration
PAS integration for secondary care
No new hardware required
GP practice booking support
Custom workflows and call rules
Fully configured before go-live
- Primary Care
- Secondary Care
- Automated Workflows
- Safe & Compliant
Built to UK Data Standards
- All calls processed and stored in the UK
- GDPR compliant
- Full audit trail for every call
- NHS England AVT Supplier Registry listed
- ISO 27001 and Cyber Essentials Plus certified
GDPR
Operational
DCB0129
Operational
ISO 27001
Operational
SOC
Operational
DSPT
Operational
UKCA
Operational
- Book a Demo
See the AI Voice Agent Working in Your Practice
A 30-minute call with our team. We’ll show HealthOrbit handling real patient calls, then agree a short pilot with clear success criteria.
- 30-minute discovery call
- Live walkthrough by one of our experts
- Pilot plan in two to four weeks
