Compliance-First Framework

Your Data. Protected by
Design.

We make healthcare AI trustworthy — from data encryption to compliance with the highest industry standards.

Platform Security Status

Compliance & Security
at HealthOrbit AI

At HealthOrbit AI, security and compliance aren’t just checkboxes—they’re foundational to everything we build. We understand that as healthcare professionals, your patients’ trust is paramount, which is why we’ve designed our platform with privacy and security at its core.

Platform Security Status

Our Security Control

Platform Security Status

Certifications & Policies

HIPAA

Health Insurance Portability and Accountability Act

GDPR

General Data Protection Regulation

DCB0129

Clinical Risk Management Standard

Cyber Essentials

UK Government-backed cybersecurity certification

DCB0160

Clinical Risk Management Implementation

SOC 2 Type II

Service Organization Controls

ISO 27001

Information Security Management

DCB0160

Digital Technology Assessment Criteria

Platform Security Status

NHS Compliance Documentation

Available Documentation

Request access to our NHS compliance documentation

DCB0129 Safety Case Report

Clinical safety case demonstrating risk management for our healthcare software

Risk Management Plan

Clinical safety case demonstrating risk management for our healthcare software

Hazard Log

Clinical safety case demonstrating risk management for our healthcare software

NHS DSPT Toolkit

Clinical safety case demonstrating risk management for our healthcare software

DPIA Template

Clinical safety case demonstrating risk management for our healthcare software

Data Processing Agreement (DPA)

Clinical safety case demonstrating risk management for our healthcare software

NHS DTAC

Digital Technology Assessment Criteria compliance documentation

Platform Security Status

Frequently Asked Questions

1- How does HealthOrbit AI ensure the privacy and security of patient data?

We use end-to-end encryption for all data in transit and at rest. Patient data is only accessible to authorized users. Access is monitored and logged, and our system is hosted on secure, compliant cloud infrastructure.

We provide 99.9% uptime SLA for enterprise customers. Our system includes real-time monitoring, automatic failover, and disaster recovery protocols. Outage alerts and support response procedures are in place to maintain operational continuity.

Yes. HealthOrbit AI undergoes regular penetration testing and independent vulnerability assessments to validate our infrastructure and application security. We also maintain up-to-date compliance with the NHS DSPT Toolkit and have completed DCB0129 Clinical Safety documentation.

Yes. HealthOrbit AI is EHR-agnostic and can integrate with most major systems via FHIR APIs, HL7, or custom middleware. We work with your IT team to ensure seamless interoperability and data flow.

Yes. HealthOrbit AI aligns with the NHS Digital Technology Assessment Criteria (DTAC). We have completed the Data Protection Impact Assessment (DPIA), Clinical Safety (DCB0129), and DSPT self-assessment, and are progressing toward full DTAC submission.

Platform Security Status

Our Subprocessors

HealthOrbit AI carefully selects service providers that meet our strict security and compliance standards. All subprocessors undergo thorough security assessments and are contractually bound by data processing agreements.

Amazon Web Services

Cloud Infrastructure

Google Workspace

Business Operations

For a complete list of subprocessors including contact details and security assessments, please contact our compliance team.

Platform Security Status

Compliance Updates & Changelog

ADOC Shadow Billing: What Abu Dhabi Providers Must Submit Before 1 January 2027

ADOC shadow billing is the mandatory test phase for the Abu Dhabi Outpatient Classification (ADOC), the new payment system for outpatient care. Since 1 July 2026, ADOC-classified claims data must be submitted through Shafafiya, without affecting usual claims settlement, payment, or approvals. Under DOH Circular 76/2026, the phase covers DOH-licensed outpatient providers, insurers, and TPAs, except dental providers and pharmacies. ADOC is scheduled to become th

Can AI Medical Receptionists Make GP Practice Operations More Efficient?

At 8 am, the phones at most GP practices light up all at once. Patients ring to book, cancel, chase a prescription, or ask a quick question, and demand quickly outstrips the number of staff free to pick up. Calls get missed. Patients get frustrated. This is the pressure an AI medical receptionist is built to ease.

AI Medical Receptionists and Missed Calls: How UK Practices Can Improve Patient Access

It's 8 am on a Monday. Every line is ringing. The queue builds, and some patients just give up. Missed calls are one of the biggest frustrations in UK general practice. In the 2025 GP Patient Survey, just over half of patients (52.9%) found it easy to contact their practice by phone, which still leaves almost half who did not. Getting through shapes how people feel about their surgery, long before they meet a clinician.

What Is ADOC? Abu Dhabi Outpatient Classification Billing Rules and Implementation

For years, outpatient clinics in Abu Dhabi were paid by the line: list each procedure, attach a CPT or E&M code, and the insurer paid per item. That model is ending.

Downcoding in Medical Billing: Causes, Impact, and Prevention

Most practices find out by accident. A clinician glances at a busy Tuesday's payments and asks why they look like a quiet Thursday's. Downcoding in medical billing means a claim is processed at a lower level of service than the one submitted. A level 4 office visit gets paid as a level 3, or a detailed study is reimbursed as a limited one. The care delivered does not change and only the payment moves. Since the claim is still paid, the loss never shows up in a denial report.

9 Revenue Cycle KPIs Every Billing Manager Should Track Monthly

Most billing teams see more numbers than they can act on. Month-end reporting fills a spreadsheet, the meeting runs long, and the question that matters stays open: where is the money stuck, and what put it there?

Need additional compliance information?

Contact our dedicated compliance team at Info@healthorbit.ai

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