Never miss another patient call. ORA answers calls, captures appointments, and supports your reception team around the clock.
ORA automates routine front-desk calls, helping practices improve patient access without increasing administrative workload.
Never miss another patient call. ORA answers calls, captures appointments, and supports your reception team around the clock.
Answer
ORA picks up every inbound call the moment it comes in. No queue. No hold time. No voicemail.
Understand
ORA identifies what the patient needs through natural conversation. Booking, rescheduling, repeat prescriptions, or general queries. No scripted menu. No buttons to press.
Act
ORA completes the request directly. Appointments booked and updated in real time. Anything needing human input is captured and routed with full context.
Log
Calls are summarized and added to the patient record automatically. Your team starts each shift with a complete picture of every interaction.
ORA takes care of routine front desk work, so your reception team can focus on patient care.
Every call is answered immediately, whatever the volume or hour. No patient left waiting.
Bookings and reschedules confirmed in real time, always against your live schedule.
Appointment confirmations sent automatically before each visit. Fewer no-shows with every reminder sent.
Routine requests captured and routed to the right person, with a full summary attached.
ORA speaks the patient's language, handles multiple accents, and works within your existing workflows.
Every interaction documented and synced to your patient record automatically.
High call volumes managed across multiple sites and departments.
Routine booking and admin calls handled throughout the day. Every call, every time.
Appointment management and pre-visit communication handled automatically. Patient information ready for each consult
Every patient query answered and every visit confirmed. Your team stays focused on care, not calls.
Fewer no-shows Sub: Through automated outbound appointment confirmations
Coverage Sub: Every call answered, day or night
Every interaction is encrypted and logged. Access is controlled entirely by your organisation. Patient information is never used to train our AI.
Book a 30-minute call with the HealthOrbit AI team. Live call scenarios matched to your clinical setting. No commitment required.
Software that answers patient calls, books and reschedules appointments, and handles routine requests the way a front desk team does, across multiple calls at once, around the clock.
ORA answers multiple simultaneous calls with no queue. Bookings, reschedules, and routine queries are handled in parallel so no patient is left on hold.
No. ORA is an AI front desk that handles routine tasks and passes anything needing human judgement to your team, with full context attached. It supports your reception staff. It does not replace them.
Yes. Every call is encrypted and logged with a full audit trail. ORA operates under ISO 27001, GDPR, SOC 2, and Cyber Essentials Plus.
Yes. ORA connects with leading practice management and patient administration systems. Fully configured to your workflows before go-live. No new hardware required.